FAQS
Find the answers here
What makes MATgic bath mats unique?
MATgic bath mats are uniquely crafted with a dual-sided functionality. One side offers the luxury of diatomaceous earth, and the other provides an exfoliating feature, ensuring both comfort and care for your feet.
How do I care for my MATgic bath mat?
Taking care of your MATgic bath mat is simple! Just refer to our detailed Care Guide on the website, which provides step-by-step instructions to keep your mat looking and feeling pristine.
Can I purchase the MATgic bath mat anywhere other than Amazon?
Currently, our exclusive sales channel is through Amazon. By clicking the "Shop Now" button on our website, you'll be redirected to our official Amazon product page.
How does the exfoliating feature work?
The exfoliating side of the mat is designed with textures that gently scrub and massage your feet as you step on it, helping to remove dead skin and leave your feet feeling refreshed.
Are MATgic bath mats eco-friendly?
Absolutely! We're committed to sustainability. Our mats are made using eco-friendly materials and processes, ensuring minimal impact on our planet.
I have a coupon code. How do I redeem it?
When you're ready to make your second purchase on Amazon, simply proceed to the checkout and apply your coupon for a fantastic discount!
How long will it take for my MATgic bath mat to arrive after ordering on Amazon?
Delivery times depend on Amazon's shipping policies and your chosen shipping method. Typically, for Amazon Prime members, it can take 1-2 days.
Can I return or exchange my MATgic bath mat if I'm not satisfied?
Your satisfaction is our top priority! Returns and exchanges are managed through Amazon's return policy. If you have any concerns, do reach out to us directly through our Contact page.
Is the MATgic bath mat slip-resistant?
Yes, the MATgic bath mat is designed with safety in mind. Its base ensures a firm grip on your bathroom floor, minimizing the chances of slips and slides.
How often should I replace my MATgic bath mat?
With proper care, MATgic bath mats are built to last. However, for optimal hygiene and performance, we recommend considering a replacement every 12-18 months.
These FAQ questions and answers should help address some of the common queries customers might have about the product and brand.